Shipping policy

At KUN, every piece is crafted and delivered with care. Below you’ll find full details on how and when your order ships.

1. Processing Times

All orders are processed within 1–3 business days.
Once your order is prepared, you will receive a confirmation email with your tracking number.

Processing times may extend slightly during peak releases or limited drops.

2. Shipping Options & Delivery Times

We offer the following shipping methods:

United States

  • Standard Shipping (3–6 business days)

  • Express Shipping (1–3 business days)

International

  • Standard International (7–14 business days)
    Delivery times vary depending on the country and customs clearance.

Note: Delivery times are estimates and may be affected by carrier delays, weather conditions, or customs inspections.

3. Tracking Your Order

Once your order ships, you will receive a tracking link.
Please allow 24–48 hours for tracking information to update.

4. Shipping Costs

Shipping rates are calculated at checkout based on:

  • Delivery location

  • Weight and size of your items

  • Chosen shipping method

Occasional drops may include free shipping promotions.

5. International Taxes & Duties

International orders may be subject to customs fees, import duties, taxes, and other charges imposed by your country.

These fees are not included in your KUN purchase and are the responsibility of the customer.

6. Wrong Address Disclaimer

Please ensure your shipping address is correct.
If you enter an incorrect or incomplete address and your order has already shipped, we cannot modify or reroute it.

7. Lost or Stolen Packages

Once a package is marked “Delivered” by the carrier, KUN is not responsible for lost or stolen shipments.

If this occurs:

  • Contact the carrier directly

  • Check with neighbors or building management

  • Contact us and we will assist where possible

8. Pre-Order & Limited Release Shipping

Some exclusive pieces may be offered as pre-order only.
Shipping timelines will be clearly stated on the product page, and those items ship according to the announced schedule.

9. Contact

If you have any questions about your shipment, email us at:
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You can also reach us by phone at:
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